All prices quoted by Landscape and Building SuppliesCompany are only valid at the time of contract and are exclusive of any other matters unless otherwise agreed and may be changed at any time.
Landscape and Building Suppliesreserves the right to revise the quoted price in the event of any unforeseen and extraordinary expenses. VAT All prices stated include VAT at the applicable rate. For orders made outside of the UK all orders will be charged including the applicable UK rate of VAT. Any UK VAT paid can then be claimed back through your home country.
Should an incorrect price be displayed, www.landscapeandbuildinsupplies.co.uk reserves the right to refuse orders.
Pro-Forma Invoices are valid for 30 days from the date stated on the invoice. And if cost prices change, that invoice may become void.
Supply of products
The customer is fully aware of the conditions of sale for our goods. Landscape and Building Suppliescannot guarantee that the appearance and/or colours of products shown on this site exactly reproduce the appearance and/or colours of the products themselves. Natural products may show colour variations. All sizes quoted are approximate.
Contracts for the supply of goods or services to retail or domestic customers are governed by The Sale of Goods Act 1979 (as amended) and supplied in compliance with, The Consumer Protection (distance selling) regulations 2000 as amended by S1689 2005. Any customers contacting in the course of their business are excluded from consumer protection legislation and are contacting with the company on a business to business basis.
The company require any complaint to be made in writing by the customer within 14 days. If the customer is dissatisfied with the product then it must be returned to the company within a reasonable time after the complaint has been logged. A refund will then be made for the original purchase price. Should it be deemed that the product is satisfactory we reserve the right to charge for the cost of return. All prices quoted by Landscape and Building Supplies for the sale of any products are delivered with the exception of any additional zone costs as described on the delivery page.
Customers are required to pay by credit card/debit card at the time of ordering. Prices quoted are all-inclusive & delivered unless otherwise stated.
All products (however delivered) shall be at the customer’s risk from the time of collection (if so collected) or from the time of delivery. After such time the company shall be under no liability for loss or damage or deterioration of the product from whatever cause arising.
Most of our products have been mechanically screened through meshes of the size specified. However, any screening process can only separate within two dimensions, meaning any screened products may consequently contain particles with one longer dimension than the sizing specified.
Please also be aware that some of the product photographs may appear to look larger or smaller than their actual size. If you’re unsure about a product in particular, please call us to discuss.
Ordering / Amendments
You are deemed to have placed an order with us by ordering via our online checkout process or via telephone ordering system. As part of our checkout process you will be given the opportunity to check your order and to correct any errors prior to confirming the order. Once completed, we will send you an order acknowledgement detailing the products you have ordered and the pricing to the e-mail address provided during the ordering process. The order is only accepted by www.landscapeandbuildingsupplies.co.uk upon dispatch of the ordered goods and confirmed via a dispatch confirmation e-mail even if your payment has been processed immediately. We will notify you by phone or e-mail if we cannot accept your order or if you cancel the order prior to dispatch.
We may refuse to accept an order:
- a) Where goods are not available.
- b) Where we cannot obtain authorization for your payment.
- c) If there has been a pricing or description error.
- d) If you do not meet any eligibility criteria set out in our terms and conditions.
Any order amendments must be made before goods are dispatched; dispatch may be up to three working days prior to delivery. A unique amendment reference will be returned with your amendment confirmation email; this will be needed in any further correspondence or dispute. We are unable to amend orders after dispatch.
Cancellation /Returns Policy
The customer has the right to cancel any order. However, any cancellation must be made prior to dispatch, this means if the product is ordered before 12.00 pm this must be cancelled by 4pm on the same day. If ordered after 12.00pm cancellation must be made before 4pm the following day.
Cancellations should be made by telephoning Tel 01909 474497 between the hours of 9.00 and 4.30pm.
Customers may return the goods at their own expense to the aforementioned address within 7 working days from the day following the day of delivery, or we will collect the goods and charge you the cost of return which will be a minimum of £50.00 plus VAT per pallet plus any zonal charges.
Returned loads if cancelled en route will incur a return delivery charge of £50.00 plus VAT per pallet; this will be deducted from any refund due.
Where a delivery cannot made on the due date due to access issues or unforeseen circumstances we will attempt a re-delivery at your request for a charge of £50.00 plus VAT per pallet. If you have any queries relating to this or any other issue please call us on 01909 474497.
This does not affect your statutory rights.
While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material. The material on this Website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.
Landscape and Building Suppliesand any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.
Nothing in these terms and conditions shall exclude or limit our liability for Misrepresentation as to a fundamental matter, Fraud, Death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977), Any liability which cannot be excluded or limited under applicable law.
If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof. You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.
The terms and conditions do not affect your statutory consumer rights as set out in the Sale of Goods Act 1979 (as amended).
The terms and conditions may be changed at any time and at our discretion. Certain provisions of the terms and conditions may be superseded at any time by expressly designated legal notices or terms located on particular items of this Website.
For more information and or for further details on any area of our Terms and Conditions or for specific details on any of the information listed above, please contact Landscape and Building Supplies directly through our Contacts Page. Thank you.